Data protection statement

The protection of personal data is a very important concern for us. We to this end conduct our activities in compliance with applicable laws on protection of personal data and data security. Below, please find details about what kind of information, we where expedient collect and how we handle it.

Personal data

We only collect personal data (e.g. names, addresses, telephone numbers or e-mail addresses) over our web sites that you voluntarily choose to provide us with (e.g. through registration, inquiries ...), or for whose use you have granted your consent

Intended use

We in principle use the personal data that you provision us with, to respond to your inquiries, to process your orders or to provide you with access to specific information or offers. In order to support our customer relationships, it may also be necessary for us to store and process your personal data and share it with our subsidiaries within and outside of the EU, in order to respond more appropriately to your wishes or to improve our products or services; or we (or a third party on our behalf), may use this personal data for our brand communication, in order to inform you about offers from the Kao Group. We shall of course respect your decision, in case you opt not to relinquish your personal data to us, in order to support our customer relationship (especially for direct marketing or for market research purposes). We shall not sell your personal data to third parties or otherwise market it. You can always/even subsequently revoke the granting of your consent for the use of your personal data and demand for the deletion of your visitor and registration data. Kao Germany Address, Pfungstädter Straße Strasse 98-100, 64297 Darmstadt.

Restricted use of personal data

Kao Germany GmbH shall only collect, process and use your personal data that you provision online for the purposes disclosed to you, unless, it is necessary that the collection, processing or use has to be effected for another purpose that is directly related to the original purpose for which the personal data was collected, in order to prepare, negotiate and to fulfil a contract with you, or is required by law or governmental or judicial authorities, in order to establish or preserve a legal claim or defence of lawsuits, or else for the prevention of misuse or other illegal activities, such as wilful attacks on the KAO systems, in order to ensure data security.

Communications-related or use-related information

When you access our websites via telecommunication services, communication-related information (e.g. Internet protocol address) or else use-related information (e.g. information about the start of use and duration, as well as about the telecommunication services that you have deployed) is technically automatically generated. This may possibly allow conclusions to be drawn that relate back to the personal data. Insofar as the collection, processing and use of your communication-related or else use-related information is mandatory, this shall be effected in compliance with the statutory regulations on data protection.

Automatically collected non-personal data

When you access our websites, we may automatically (i.e. not via registration) collect information that is not assigned to a specific person (e.g. Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent, websites viewed). We use this information to determine the attractiveness of our websites and to improve the performance and contents thereof.

Cookies - Information that is automatically stored on your computer

When you visit one of our websites, it may be possible that we store information, in the form of a "cookie" on your computer that shall automatically recognise you on your next visit. Cookies for example allow us to tailor a website better to your interests or to save your password so you do not have to enter it again each time. Insofar as you do not want us to recognise your computer, set your Internet browser so that it deletes cookies from the hard drive of your computer, blocks all cookies or alerts you before a cookie is stored. However, some of our websites require cookies in order to function properly. These websites are accordingly marked as such and can only be accessed with enabled cookies.


Kao Germany GmbH takes technical and organisational security measures, in order to protect your personal data against accidental or illegitimate destruction, alteration or loss and against unauthorised disclosure or unauthorised access. Insofar as Kao Germany GmbH commissions service providers with the processing of personal data, a comparable level of data protection shall be contractually assured.

Data protection statement with regard to the use of Facebook-Plug-ins (Like-Button)

Plug-ins of the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are incorporated into our web-pages. The Facebook-Plug-ins are discernible on our web-pages by way of the Facebook-Logo or the "Like-Button". You can find an overview of the Facebook-plug-ins here: . When you visit our web-pages, a direct connection between your browser and the Facebook server is established over the plug-in. Facebook thereby obtains the information that you have visited our website with your IP Address. Insofar as you click on the Facebook "Like-button" while you are still logged onto your Facebook user account, you can link the content of our pages to your Facebook profile. Facebook is as such able to link your visit to our website with your user account. We point out that we are in our role as the provider of the website not informed of the content of the transmitted data nor of the use of the latter by Facebook. For further information, please refer to the data protection statement provided by Facebook under If you do not wish to have Facebook link your visit to our website with your Facebook user account, please log off from your Facebook user account. In the case of Facebook your data are incorporated for the purpose of profile, according to the Facebook Business Terms and Conditions.

External links

We use links to external sites on our websites, whose contents are not on our servers. The external contents of these links were checked at the time of linking. However, it cannot be ruled out that the contents could be subsequently altered by the relevant provider. In case you notice that the contents of an external provider violate applicable law, please let us know. This data protection statement only applies to content on our servers

Right of access to information

You always have the right to free information about your stored personal data, its origin and recipients as well as the purpose of the data processing thereof. Your request should be sent in writing to Kao Germany Address, Pfungstädter Straße Strasse 98-100, 64297 Darmstadt

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer, to help analyse your usage of the website. The information generated by the cookie about your use of this website is usually transferred to a server of Google in the USA and stored there. In the case of the activation of the IP anonymisation on this website, your IP address will prior to the transmission in this case be truncated within a Member state of the European Union or other State that is party to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and then truncated there. Google will on behalf of the operator of this website, use this information to evaluate your use of the website, for the compilation of reports on the website activity and to provision the website operator with further website and internet related services. Your IP address that is transmitted from your browser within the framework of the Google Analytics will not be pooled with any other data held by Google about you. You may refuse to grant your consent with regard to the use of cookies by selecting the appropriate settings on your browser, we however would like to point out that you may in this case then not be able to use the full extent of all the features on this website. You can moreover also prevent the collection of data generated by the cookies about your use of the website by Google (including your IP address), as well as the processing of these data by Google, by downloading and installing the browser plug-in that is available under the following link: